With all of the different types of marketing that exist, it might be hard to track down what works best with which media type. In the case of mobile marketing, it is pretty easy to narrow down not only what media you want to focus on but also what audience. Read this article for some great tips.
Integrate your mobile marketing efforts with your other marketing plans. By having mobile marketing blended with online or print marketing, you present a consistent message to your customer or client base. At the same time, allowing your customers to perform the same activities via multiple channels such as mobile applications or web sites further increases the value of your customer interactions.
Consider starting a short code campaign to increase your mobile marketing database. Asking customers to text a code to enroll in message updates can generate significant increases in your database and also ensures that only those wishing to receive communications do so. Advertise your short code campaign through social media sites, your web site, and any print marketing materials.
Make sure your mobile ads are compatible with all platforms, cellular devices, and more. Your business must stay accessible to as many mobile users as possible. By ensuring compatibility on all platforms, you maximize your exposure and your business’ ability to reach more customers via the devices they use the most.
If you have multiple people working in your business on mobile marketing, it is important for each person to understand the plans and goals behind your company, to that everyone is working on the same page. Your team should be knowledgeable enough not to put your business in a bind, should a customer ask a question.
Sending out text messages in mobile marketing is a great idea, but you want to make sure that these messages are not commercial in nature. The messages you send should definitely speak to value and benefit, but they have to be more on the friendly side and not so much on the commercial side.
When defining your goals for your mobile marketing campaign, always make sure to keep them both manageable and feasible. There’s nothing quite as damaging to a campaign like this than to set really high expectations, and what’s worse is that some marketers try complicated methods while thinking they will help. Keep things simple and doable.
To get the most from your mobile marketing campaign, it is important to be familiar with a wide variety of mobile devices. Conduct extensive research on the most popular mobile devices; this allows you to see things from your target market’s point of view.
Use a platform that allows you to personalize your messages by way of tokens. Personalizing something is always a great touch. You can put your recipient’s name in every message making it a little more likely they will want to read it. Just keep in mind the 160 character limit when doing using tokens with email formatting.
Use proper grammar and spelling when working with mobile marketing. It is ok for a 13-year-old to use abbreviations in her texts with her friends; it is not ok for a professional business to use expressions like OMG or L8ER. Also, try to limit the use of caps unless it is really called for as in a call to action for immediate response.
Check out the competition. Find out what mobile messaging is like from their perspective. Compare the quality of your messages to theirs and find out if you need to make changes in your strategy. Chances are, they are probably watching what you are doing with your marketing efforts as well.
On your website and your mobile site, have links to your social networking and other affiliated sites. Company videos on YouTube, Twitter page, Facebook’s page, Google+ page, or Foursquare any resources that you can provide to your customers to give them more information about your business and who you are.
Use maps that work with a variety of mobile devices to attract customers. If a customer is searching for a nearby business on their phone, your maps will allow them to find your store quickly and easily.
You must get someone’s permission to send them messages. If you do not, it will be considered spam and you could get in trouble over it. Ask people to sign up as customers, and have them tick a box that said they agree to receive promotional offers via their mobile phones.
Don’t forget branding. In your rush to start mobile marketing, you might forget that your mobile marketing efforts need to be integrated into your larger marketing efforts and your brand. Expanding your brand recognition will help bring you more customers, so don’t forget about your brand when communicating with prospective customers via cellphone.
Make sure that your content is relevant and purposeful. It’s easy to go overboard when entering the mobile marketing arena. Be sure your messages have a purpose. Approach things from your customers’ perspective and send out messages they would judge as interesting. Fill the needs and wants of your customers to ensure that they stick with you and continue to buy your products.
Promote! Promoting your mobile call to action is one of the most important things you can do to be successful with mobile marketing. Your intentions may be good, but if no one signs up, they will all be for naught. Place your call to action on any existing marketing materials you use, your social networking sites, direct mail, email, and have employees in the store tell every single customer.
When sending messages, do not at any costs use text abbreviations or all capital letters when making an emphasis. Doing so will make you have an unprofessional appearance in the eyes of your customers, which is the last thing you want to do when you are selling goods and services.
To summarize, there are a lot of different ways that you can get your message out there, but few are as direct as mobile marketing. As you saw by the examples in this article, it can be extremely beneficial if you know what you are doing. Hopefully, it works well for you.
PS: The traditional way of doing business will never be the same, which means that those who truly want to live differently and take advantage of the digital economy will have an opportunity to do so in the quickly expanding and evolving world of eCommerce and online business…